Privacy & Cookie Policy

 

 

This document explains how we collect, store, protect and remove personal data. If you have any questions, please contact us.

Please note that any information shared with us might be stored on servers outside the U.K./European Zone, including the U.S.A. If this concerns you, please do not use our services or contact us in any way.

 

Personal identification information – name, address, email address, contact number, dog/puppy name

 

You directly provide Nimbus Dogs with data when you:

    •  Book a place on a course/workshop or 1-2-1 training

    •  Use the Contact Form on our website to send us a message

    •  Contact us by Email, Phone or WhatsApp

 

    •  To process your booking

    •  Update our financial accounts

    •  To email you 

    •  To respond to messages received through our website’s Contact Form or any direct communication (email, phone, WhatsApp)

    • Record keeping and to efficiently run our business

 

We only share your information with our specific technical suppliers for the purposes of the processing of bookings, maintaining our company accounts and for the running of our business. We do not share or supply your data to any company or organisation that is not a paid supplier and would not do so, unless required or by legal instruction.

The suppliers we use have their own privacy policies in place regarding handling your personal data, and we are satisfied they offer suitable protection of your data.

 

Data collected from our website is:

    1.  Held in our website database and is stored on a secure web server by our hosting provider

    2.  Stored with our cloud accounts software

    3.  Stored with our card processing supplier

 

 

Personal Data is stored for a maximum of 13 months.

Each month we systematically delete personal data that is over 12 months old.

Please contact us if you would like us to delete the personal data we hold on you earlier.

 

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

You have the right to request Nimbus Dogs for copies of your personal data. We may charge you a small fee for this service. 

You have the right to request that Nimbus Dogs correct any information you believe is inaccurate. You also have the right to request Nimbus Dogs complete the information you believe is incomplete. 

You have the right to request that Nimbus Dogs erase your personal data under certain conditions. 

You have the right to request that Nimbus Dogs restrict the processing of your personal data, under certain conditions. However, we may have to cancel your booking if we are unable to facilitate due to a request to restrict processing.

You have the right to request that Nimbus Dogs transfer the data that we have collected to another organisation, or directly to you under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit: https://allaboutcookies.org/

Nimbus Dogs uses cookies in a range of ways to improve your experience on our website, including:

    •  Understanding how you use our website

    •  Analytics of our website

 

There are a number of different types of cookies, however, our website uses:

    •  Functionality – Nimbus Dogs  uses these cookies so that we recognise you on our website and remember your selected preferences. A mix of first-party and third-party cookies are used

    • Advertising – Nimbus Dogs  uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your I.P. address. Nimbus Dogs sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

    • Analytics – Nimbus Dogs uses cookies so that we can review how our website is used

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Nimbus Dogs website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Nimbus Dogs keeps its privacy policy under annual review and places any updates on this poicy. This privacy policy was last updated June 2025.

 

If you have any questions about Nimbus Dogs privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

 

 

Should you wish to report a complaint or if you feel that Nimbus Dogs has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. https://ico.org.uk/global/contact-us/